How to Write a Thank You Note for Start Ups

Today, I sat down to write a thank you note to a recent customer.  But all of my rough drafts thank you notes kept reading as like marketing brochures.  I wrote things like: “I really appreciate your purchase of a Cubit Planning report.”  Uggggh!

Frustrated with my inability to speak like a human, I went online to look for inspirational thank you note language.  What I found was even worse: “Thank you for choosing to use my service.”

In desperation that this simple task was taking way too long, I pretended that a friend of mine who I used to work with had made a purchase.  I pictured my friend in my head, and this is what I wrote to her.

Terri,
Thank you for buying a Socio-Ec Report for Project Name.  I hope that this project is a successful one for you and the rest of your team.

Cheers!

Kristen

Now that is exactly what I meant to say 30 minutes ago.

No TweetBacks yet. (Be the first to Tweet this post)

2 Responses to How to Write a Thank You Note for Start Ups

  1. Tim Walker September 30, 2009 at 11:39 am #

    Good one, Kristen. The best thank-you’s are simple, specific, and heartfelt.

  2. kcarney October 4, 2009 at 11:25 am #

    Thanks Tim! It’s amazing how much easier it is to communicate when I “speak like a human”–to steal a quote from Anthony.

Powered by WordPress. Designed by WooThemes